Welcome to Ursa Voyages. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

Orders and Acceptance

When you place an order with Ursa Voyages, you will receive an acknowledgment via email. This does not mean your order has been accepted. We reserve the right to cancel or refuse any order for reasons including product availability, pricing errors, or suspected fraudulent activity.

Payment Method

Ursa Voyages only accepts Cash on Delivery (COD) as the payment method.

Shipping and Delivery

  • We ship orders worldwide.
  • Delivery times may vary depending on the destination.
  • We are not responsible for delays caused by customs, courier services, or events beyond our control.
  • Shipping costs, if any, will be displayed at checkout.

Returns and Exchanges

  • Customers may request a return or exchange if the product is defective, damaged, or incorrect.
  • Requests must be made within 7 days of receiving the order by contacting us at [email protected].
  • Products must be unused, in original packaging, and returned with proof of purchase.
  • Certain items (such as used gear or personal accessories) may not be eligible for return due to hygiene or safety reasons.

Cancellations

Orders can be canceled before shipment. Once an order is shipped, it cannot be canceled. For cancellation requests, contact us at [email protected].

Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, errors may occur, and Ursa Voyages reserves the right to correct them without prior notice.

Limitation of Liability

Ursa Voyages is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Ursa Voyages and may not be used without our written consent.

Privacy Policy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

Ursa Voyages reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

Contact Us

For questions about these Terms and Conditions, please contact us at:
Email: [email protected]