At Ursa Voyages, we are committed to delivering your orders quickly and reliably, no matter where you are in the world. This Shipping Policy explains how we handle order processing, delivery, and shipping responsibilities.

Order Processing

  • Orders are processed within 2–4 business days after confirmation.
  • You will receive an order confirmation email once your purchase has been placed.
  • If there are delays due to stock availability, we will notify you by email.

Shipping Methods

  • Ursa Voyages ships worldwide through trusted courier and logistics partners.
  • Delivery times vary depending on your location and local courier services.
  • Estimated delivery timelines will be shared with you at the time of order confirmation.

Shipping Costs

  • Shipping costs, if applicable, will be displayed during checkout.
  • In some cases, free shipping may be offered as part of promotions or special offers.

Cash on Delivery (COD)

  • Ursa Voyages only accepts Cash on Delivery (COD) for all orders.
  • Payment must be made in full at the time of delivery to the courier.
  • Please ensure someone is available at the delivery address to complete the payment and accept the package.

International Shipping

  • We deliver to customers worldwide.
  • Customs duties, import taxes, or local handling fees (if any) are the responsibility of the customer.
  • Delivery times for international orders may be longer due to customs clearance.

Delivery Issues

  • If your package is delayed, lost, or damaged in transit, please contact us at [email protected].
  • We will work with our courier partners to resolve the issue promptly.
  • Damaged or incorrect items should be reported within 48 hours of delivery.

Order Tracking

  • Tracking details (if available from the courier) will be provided once your order is shipped.
  • Customers can use the provided tracking number to monitor delivery progress.

Incorrect Address

  • Please ensure your delivery address is accurate and complete.
  • Ursa Voyages is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about shipping, please reach out to us at:
Email: [email protected]